Privacy Policy

1. Information We Collect

When you contact Marrow Systems through our website, we may collect:

• Full name
• Business or organization name
• Email address
• Website address, if provided
• Business challenges or areas of interest
• Preferred contact method
• Information voluntarily included in your message

Our website infrastructure may also process technical information, including IP addresses, browser information, and request logs, for website operation, security, and abuse prevention.

2. How We Use Your Information

We use information submitted through our website to:

• Respond to inquiries and requests
• Understand prospective clients' business needs
• Discuss potential services and collaboration
• Schedule consultations when requested
• Maintain relevant business correspondence
• Protect our website against spam and misuse
• Comply with applicable legal obligations

Submitting a contact form does not automatically enroll you in marketing communications.

3. Third-Party Service Providers

Marrow Systems uses third-party providers to operate its website and process inquiries.

• Vercel: Website hosting, infrastructure, and delivery.
• Resend: Processing and delivery of website contact form emails.
• Google Gmail: Receipt, storage, and management of business correspondence.

Authorized Marrow Systems personnel may access submitted inquiries to respond to requests.

We do not sell personal information submitted through our contact form.

Information may also be disclosed when legally required or reasonably necessary to protect our rights, users, and systems.

4. Data Retention

For inquiries that do not result in an ongoing client relationship, Marrow Systems retains correspondence for up to 12 months after the last interaction, unless a longer period is reasonably necessary or legally required.

Information associated with an active client relationship may be retained longer when needed for contractual, operational, or legal purposes.

We review and delete information that is no longer required. Third-party providers may retain certain operational, security, or delivery records according to their own retention policies.

5. Data Security

Marrow Systems takes reasonable measures to protect information submitted through its website.

These measures include HTTPS transmission, server-side input validation, and the use of established hosting and email service providers.

No method of electronic transmission or storage can be guaranteed completely secure.

6. Cookies and Analytics

As of the effective date of this policy, Marrow Systems has not implemented dedicated advertising pixels or third-party visitor analytics services on its website.

Our hosting and infrastructure providers may process technical information necessary to deliver, maintain, and secure the website.

If additional tracking or analytics technologies are introduced, we will review and update this policy and implement any legally required notices or consent mechanisms.

7. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information we maintain about you.

You may submit privacy-related requests using the contact information below.

We review and respond to requests in accordance with applicable legal requirements. We may need to verify your identity before fulfilling certain requests.

8. International Processing

Our service providers may process or store information in the United States or other jurisdictions where they operate, subject to applicable legal requirements.

9. Updates to This Policy

Marrow Systems may update this Privacy Policy to reflect changes in our services, technologies, or legal obligations.

Updates will be published on this page with a revised effective date.

10. Contact Information

For privacy questions, information requests, or concerns, please contact: